Troubleshooting

Quick fixes for common problems.

• My changes say “Not saved”What to do when autosave fails.
• My changes don't show on the live brandbookReaders see the last published version — publish to update it.
• “This brandbook isn't available”Why a live link doesn't open, and how to fix it.
• An upload failsCommon reasons and quick fixes.
• An invitation doesn't workExpired, used, or opened with another account.
• I can't find a brandbook or brandUsually it's the workspace, a filter or access.
• I can't sign inWrong password, too many attempts or a suspended account.