Tone of voice
Tone of voice
Imagine you've just arrived and your host is showing you around: relaxed, warm, full of little tips, never selling. That's how we sound everywhere — on the website, in a confirmation email and on the card on your pillow.
We're glad you're here, and we say so simply. No 'dear valued guest', no exclamation marks in every line.
Not 'authentic local experiences', but 'fishing with João at six'. Names, times, smells and places.
We share what we love and ask what you love. No puns, no jargon, no showing off.
Short sentences and plenty of air — but always correct, clear and complete. Calm is not careless.